CasinOK Casino Review

CasinOK is a crypto online casino operating under a valid gaming licence from the Curaçao Gaming Authority, which allows it to offer services to Kiwis. As a casino that’s been available for only a short time, CasinOK impressed me with its smooth platform, which features thousands of popular casino games. But there were a ton of other features I discovered while testing the casino, and today, I want to tell you all about them. Stick around to learn how CasinOK compares to the other NZ crypto casinos reviewed on BetKiwi.

Claiming CasinOK’s Welcome Package

The CasinOK welcome bonus includes 3 separate bonuses for 3 qualifying deposits. Starting with your first deposit, if you choose to deposit US$20 (~NZ$30) 3 times in a row, you can get the following matches:

• 100% first deposit match up to US$2,000 (~NZ$3,300)
• 100% second deposit match up to US$2,000 (~NZ$3,300)
• 100% third deposit match up to US$2,000 (~NZ$3,300)

Even though there are no free spins tied to this offer, you can use the bonus cash on most games in the lobby. There’s a short list of excluded titles in the bonus details, so you should be careful not to try wagering bonus money on those games.

Did I Need a Bonus Code to Claim the Offer?

No, the welcome package at CasinOK wasn’t tied to any bonus codes. However, I found that some of the other bonuses required me to use a bonus code in addition to a qualifying deposit. That was the case with the 777 Free Spins bonus, which is tied to the code WIN777.

Are CasinOK’s Welcome Bonus Terms and Conditions Fair?

The details that come with the welcome package are easy to understand, so I was able to use the full bonus without any issues. I’ve already mentioned the minimum deposit of US$20 (~NZ$30) required to get the bonus, but there’s also a maximum bet limit of US$5 (~NZ$8). The rollover for the entire package is 35x, which is within industry standards, while the expiry frame is 30 days. This gave me more than enough time to use the bonus and complete the playthrough.

CasinOK No Deposit Bonus

There wasn’t a no deposit bonus at CasinOK when I tested it. Still, customer support agents say that the casino regularly releases new bonus offers, so one might become available in the future. You should also opt in to promotional emails to try to get codes that unlock deposit-free bonuses.

Other CasinOK Bonus Offers

When looking at the promotions available at CasinOK, I was surprised there wasn’t a crypto bonus, considering that the casino advertises itself as a crypto and Bitcoin casino. That’s definitely a missed opportunity, but at least there are a few offers for casino and sports players. Here’s more on the details of each bonus:

Does CasinOK Casino Have a VIP Programme?

CasinOK gave me access to its loyalty programme as soon as I registered. There were 10 tiers in total, with some impressive perks as you climb to the higher levels. Points are collected as you make deposits and wagers. Here’s what each of the loyalty levels includes:

• Slots: In the main casino lobby, you’ll find bonus buys, megaways, drops and wins, new, and popular pokies. The games you enjoy the most can also go into the favourites section if you click on the star icon that appears when you try to launch the game. Some fun titles to explore include Duck Hunters and Gates of Olympus.
• Tables: Video tables don’t have their own section in the lobby, but you can use the search bar to find titles you’re interested in. Baccarat, blackjack, poker, and other table games are available, but my favourites were the roulette tables, such as Lucky Spin Euro and Neon Roulette.
• Live casino: Live games have their own lobby, with the roulette, blackjack, and poker tabs offering the biggest versatility. If you want live action on something other than classic tables, you can look into game shows like Mega Wheel or Crazy Time.
• Mini games: Yet another interesting category is the mini-games, which include fast gameplay and even faster results. Besides standard options such as HiLo and Plinko, I also enjoyed Teleport and Icefield for their innovative gameplay.

Software Providers

The full list of software providers at CasinOK includes over 80 well-known names. I focused on Evolution, Pragmatic Play, Hacksaw Gaming, Nolimit City, and Play’n GO because I know these providers use RNG systems to prevent rigging across all their games. That shows me that I can get a fair chance to win with each wager I make.

CasinOK Sports Betting Lobby

In addition to a comprehensive casino library, CasinOK offers an integrated sports betting section. I used this option to test not only traditional sports but also some esports, virtual sports, and racing. For each market, I could place bets beyond the standard match-winner bet.

However, that was not my favourite feature. It was the live betting option that let me place bets as the gameplay unfolded. This option is only available on some sports, but the most popular matches are always covered.

My Experience Playing CasinOK Games on Mobile

The mobile version of the website adjusted perfectly to each type of device I tested it on, and I really put it through the wringer. My testing included several iOS and Android mobile devices and different tablets, all of which showed great responsiveness and quick load times. Not to mention that the graphics were amazing, and the animations didn’t slow down the website loading at all.

As for the games and bonuses, they were all available on mobile as well. Some live tables seemed a bit crowded upon launch, but video games didn’t have the same issue. So, while live gaming might be a bit more convenient on a desktop, the mobile website works perfectly for everything else.

A native app would have made things even better, but for now, I’ll definitely keep using the mobile website whenever I want to play games on the go.

Transaction Processing at CasinOK

Depositing Into Your CasinOK Casino Account

Deposits at CasinOK were easy and processed in minutes, especially when using cryptocurrencies. Some of the coins accepted here include Bitcoin, Bitcoin Cash, Dash, Dogecoin, Litecoin, Ripple, Binance, Tether, Ethereum, USDC, Tron, and Solana. There are strict transaction limits you must follow, but there are no fees for any deposit method. Here’s more on the options available for Kiwis:

Withdrawing Your Winnings from CasinOK Casino

There are a dozen withdrawal methods available to Kiwis, all of which are cryptocurrencies. While crypto processes withdrawals quickly and offers some of the highest transaction limits on the market, the lack of fiat payout methods can make cashouts challenging for players who don’t own crypto wallets.

The coins I mentioned above are also available for withdrawals, with general transaction limits of US$15 to US$15,000, which is approximately NZ$25 to NZ$25,000. The weekly limit is up to US$100,000 (~NZ$165,000), while the monthly limit is up to US$250,000 (~NZ$400,000).

My Experience Withdrawing Winnings at CasinOK

Withdrawals at CasinOK were easy and quick, but I recommend completing the KYC check early to avoid delays like the ones I experienced. Since I waited to complete this check until my first withdrawal, I waited 3 days for the documents to be approved, then an additional day for the funds to arrive in my wallet.

Customer Support at CasinOK: Stellar Live Chat Support

There were a few instances when I needed support agents’ help, but I did talk to them when I wanted to double-check my winnings that didn’t appear in my account within the designated 1 to 3 business-day timeframe. Miles immediately found the problem, and I got my funds within hours.

I haven’t had the chance to test email support yet, but I’ve looked into the FAQ section a few times. It seems a bit limited compared to other NZ casinos, but the essentials were still explained in great detail.

• Email: [email protected]
• Toll-Free Number / Helpline: No
• Live Chat: Yes, 24/7
• Others: FAQ, social media

Trustworthiness of CasinOK Casino

CasinOK is a very trustworthy casino, as confirmed by the transparent information available on the website. In the footer, the casino’s owner is listed as Ryker N.V. The company is based in Curaçao and holds a Curaçao licence that enables it to offer gaming services to multiple countries worldwide.

CasinOK’s Licensing and Safety Features

CasinOK holds a valid licence from the Curaçao Gaming Authority, registration number OGL/2024/1800/1049. All of the casinos I’ve tested that hold this licence have top security protocols and no reported data leaks. I found advanced encryption on the CasinOK website, along with profile verification, AML policies, and transparent fairness and RNG testing on all games. The casino also offers a variety of responsible gaming tools, including deposit and loss limits and self-exclusion. It provides links to support organisations for those in need of help.

Why I Rated CasinOK 4.8/5?

Everything at CasinOK worked perfectly, so I was definitely tempted to give it a score of 5 out of 5. However, I will keep the score a bit lower for now because the casino doesn’t have a native app, which is really important for mobile gamers today. If an app is added to the offer soon, I will consider changing the overall score to reflect that.

CasinOK’s Reputation Online

To see whether my experience aligned with that of other Kiwis, I looked at customer reviews on popular review platforms. Here’s what I found:

• Trustpilot: 3.5/5
• CasinoGuru: 8.1/10

While the casino hasn’t received any real player reviews on Casino Guru, it has 64 on Trustpilot. Most were 5-star reviews highlighting the casino’s positive features, but some were 1-star reviews noting issues with withdrawals. The casino responded to each one in a very polite manner, explaining how the issues could be resolved.

Did I Have Any Problems While Playing?

I didn’t have any issues playing at CasinOK, but I would have liked at least one fiat withdrawal option. Since only cryptocurrencies are available, I had to sign up for a crypto wallet to withdraw my winnings, which I didn’t plan. I would have preferred to wait for a card or bank transfer, as these are my preferred methods for online play.

Do I Recommend Playing at CasinOK Casino?

Yes, I definitely recommend CasinOK for Kiwis. Everything from the easy registration and quick verification process to the massive welcome bonus makes the casino worth a closer look. Once you’re in, you can enjoy thousands of games and new additions almost daily. With each wager, you get higher on the loyalty ladder and unlock even bigger rewards. Transactions are quick and without any fees, whether you choose Visa, Mastercard, or one of the dozen cryptocurrencies available. Overall, the casino offers great value every step of the way, so it’s one you should take a chance on.